About

Last updated: December 7, 2025

Thank you for shopping with NeonMart. This Shipping Policy explains how orders are processed, shipped, delivered, and tracked. By placing an order on our store, you agree to the terms below.

1. Order Processing Time

Once your order is placed:

  • Order processing time: 1–2 business days

  • Orders are processed Monday–Saturday

  • Orders placed on Sundays or public holidays will be handled on the next business day

If we experience high order volume, processing may take slightly longer. We will notify you if there are significant delays.

2. Shipping Timeline (India)

We deliver across India.

Estimated Delivery Time:

  • Standard Shipping: 4–7 business days

  • Metro Cities: 3–5 business days

  • Remote / Rural Areas: 7–10 business days

Delivery timelines may vary due to courier delays, weather issues, or unforeseen circumstances.

3. Shipping Charges

Shipping fees depend on your order value and location.

  • ₹49 – ₹99 for most orders

  • Free shipping may be offered during promotions or above a certain cart value (if applicable)

Shipping fees (if any) will be shown at checkout before payment.

4. Order Tracking

Once your order is shipped, you will receive:

  • A tracking number

  • A tracking link via email, SMS, or WhatsApp (if available)

Please allow up to 24–48 hours for tracking info to update on the courier’s website.

5. Delivery Attempts

The courier partner will make 2–3 delivery attempts.
If the package cannot be delivered due to:

  • wrong address

  • unreachable phone number

  • customer unavailability

The package may be returned to us.

Re-shipping charges may apply for the second attempt.

6. Incorrect Address or Info

Customers are responsible for providing the correct:

  • Name

  • Phone number

  • Delivery address

  • Pin code

If an incorrect address causes a failed delivery, NeonMart is not responsible for delays or loss.

Please double-check your details before checkout.

7. Damaged / Missing Items in Transit

If your order arrives damaged, opened, or tampered with:

📩 Email us immediately at ksbussiness3901@gmail.com
with photos or videos showing the condition of the package.

We will investigate and help with:

  • Replacement (if available)

  • Refund (as per Refund/Return policy)

8. International Shipping

Currently, we do not offer international shipping.
We only ship within India.

9. Delays Beyond Our Control

NeonMart is not liable for delays caused by:

  • Weather conditions

  • Political events

  • Natural disasters

  • Courier service delays

  • Holidays

  • Remote-area limitations

We will still assist you in tracking the package.

10. Contact Us

For shipping-related questions, contact:

📍 NeonMart
Indore, Madhya Pradesh, India
📞 +91 8251083843
📧 ksbussiness3901@gmail.com

We are always here to help!

If you want, I can now create:

✅ Refund Policy
✅ Return & Exchange Policy
✅ Privacy Policy
(Shopify-compliant, legal-friendly)

Just tell me: “Create Refund Policy next” or whichever page you want.


You said:
abb about page banno

ChatGPT said:

Sure! Here is a clean, professional, and customer-friendly About Us page for NeonMart, written in a modern Shopify style.
(If you want it in a different tone — friendly, premium, luxury, humorous — just tell me!)

⭐ About NeonMart

Your Everyday Store for Everything You Need

Welcome to NeonMart, your trusted online shopping destination built with one simple mission — to make quality products accessible, affordable, and delivered right to your doorstep.
From essential daily-use items to trendy lifestyle products, we bring you a curated collection that fits every need and every home.

NeonMart was created with the belief that online shopping in India should be:

✔ Easy
✔ Fast
✔ Affordable
✔ Reliable

And that’s exactly what we work hard to deliver every day.

🛍️ What We Offer

At NeonMart, we sell a wide variety of all-type products — carefully selected for quality and value. Whether you’re looking for home essentials, beauty products, gadgets, accessories, or lifestyle items, we aim to bring everything under one roof.

We constantly update our store with new and trending products so you always find something useful and exciting.

🚚 Fast Delivery. Trusted Service.

Your time matters — that’s why we follow a smooth fulfillment process:

  • 1–2 day order processing

  • 4–7 day delivery across India

  • Well-packed and safely handled deliveries

  • Easy support via WhatsApp, phone, or email

We are always improving our logistics and customer support to offer you a seamless shopping experience.

💬 Customer First, Always

We believe in building trust — not just selling products.

Our team works 24/7 to ensure:

  • Fast replies

  • Hassle-free support

  • Honest communication

  • Smooth returns (with unboxing video)

  • Clear policies

  • Customer satisfaction above everything else

Your happiness is our priority, and your feedback helps us grow.

🏬 Who We Are

NeonMart is an India-based individual business proudly operating from Madhya Pradesh.
We may be a growing store, but our passion for quality service and customer care is big.

Every order, every message, and every customer matters to us.

📞 Get in Touch

Have questions? Need help? Want to track an order?

We’re always here:

📧 neonmart@gmail.com
📞 +91 8251083843
📍 Indore, Madhya Pradesh, India

🌟 Why Shop With NeonMart?

  • Wide product variety

  • Affordable prices

  • Free shipping

  • Fast customer support

  • Simple return/refund process

  • 100% customer satisfaction focus

💚 Thank You for Choosing NeonMart!

We’re grateful to have you as a part of our growing community.
Your trust motivates us to keep improving and bringing better products to your doorstep.